Keeping in touch

By Phone

You cannot phone the prisoner at all: he has to phone you. If you need an urgent message passing on, phone us at Jigsaw and we will help.
The telephone system used in Leeds Prison is a pin-phone system. On the first night inside men are given a pin number and £4 of phone credit (this amount has to be repaid by the prisoner). They are also given a form to be completed with the names, addresses and phone numbers of up to 15 contacts they may want to phone.
If this telephone list is not submitted within 24 hours they will have a bar put on their pin number and there will then be a delay before it can be re-issued.
Men will only be able to make calls when they have free time (association) – the timing of this will differ from wing to wing.
A random number of calls are security checked, with Security staff able to listen to both sides of the conversation.

There are no restrictions on how many letters a prisoner can receive.
Photographs can be sent in
When you write in put the person’s name and prison number on both the envelope and the letter. Do not send in stamps for use by prisoners.
Letters are delivered in the afternoon.
Parcels cannot be accepted by post – everything has to go through Property.
Prisoners are entitled to a number of free letters per week (where they do not have to pay for postage) – convicted prisoners can send two free letters; remand prisoners three free letters.